Air & Heat Hospital inc.

Unclaimed
4.7
32 reviews

Location details

3730 Dividend Dr, Garland, TX, USA
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Reviews from the web

Google 31 reviews
4.8
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ROMW 1 review
1.0

Reviews

Jeff Bartlett
1d 4h
⭐☆☆☆☆ – Disappointed with Pricing and Warranty Practices

Air & Heat Hospital Inc. came out to repair my 6-year-old A/C unit, which is still under a 10-year warranty. To my surprise, they stated I’d be charged $350.00 for each warranty-covered part, something that was never disclosed in the original contract.

Instead of using manufacturer parts, they installed generic components and charged heavily inflated prices:

Thermostat: $350.00 (actual cost ~$125.00)

Contactor: $150.00 (actual cost ~$50.00)

Transformer: $125.00 (actual cost ~$25.00)

I completely understand paying a markup, but a $350 charge for a $125 thermostat is excessive. Worse, the use of generic parts was never discussed as an option—it was just done.

Overall, I feel misled and overcharged. I expected better transparency and respect for the manufacturer’s warranty. I won’t be using this company again and can’t recommend them based on this experience.

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Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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