Matrix Construction of Hampton Roads, Inc.
Unclaimed
-
Norfolk, VA, USA
Location details
Norfolk, VA, USA
Reviews from the web
Google
42 reviews
ROMW
7 reviews
Reviews
Nelson is a Roofing Artist. He’s very knowledgeable and his work speaks for itself.
My son’s closet ceiling fell in - ugh, what a mess! Nelson to the rescue. After an estimate from the “other guy” who stood in the backyard and sent his drone up, Nelson came over, within a few hours of when I called him, and got up on the roof himself (right after a rain storm!). He showed us pictures of the roof and what he thought was causing the problem: the damage wasn't obvious. So nice to have that small business touch - to talk to the owner, the one who would be doing the work. Best new yet, his estimate was half Mr. Other Guy’s! Needless to say, we booked him. Nelson did a great job, always in touch with kind communication. After he finished, he didn’t bill us right away; instead he waited until a heavy rain and then had me check to make sure the leak in the closet was truly fixed. Nelson’s a sweetheart and a pro. To top it off - he fixed some broken tiles on the front of my house. I didn’t even ask! That’s service.
Matrix Construction is reliable and does an excellent job. I was concerned about leaks and possible leaks. Nelson covered all of it. He is a hard worker and is very thorough. I will be using his services again. Thank you so much!
Highest recommendations must go to this company. Everything is handled impeccably...courteous and friendly cusHighesttomer service, fair prices, honest beautiful work. Amazing follow-up also...if you call they either answer or return your call asap. They make sure you are happy with the completed work, communication is thorough and they do what they promise when they promise in a VERY timely manner. Could not ask for a more precise and professional roofer than matrix.
Nelson has been roofing for decades. He was familiar with my slate roof, identified the cracks and holes, and repaired it for a reasonable price. No more leak! He's up front about prices. No surprises. His giving me a 3-year warranty on his work speaks to his integrity.
Nelson demonstrated a high level of professionalism and dedication from start to finish. The quality of his work was excellent, and his service was efficient and well-organized. I strongly recommend him, as his pricing reflects great value for the quality provided. I will definitely work with him again on future projects.
Matrix Construction has completed two roof repair jobs for me, the first in 2021 and the second in March 2026. Both repairs were excellent. Mr. Nelson is very professional, arrived when he said he would be there, completed the work in a timely manner and cleaned up when he was finished. He provided a fair price estimate and explained everything that needed to be done in detail. The most recent repair was to replace a section of roof that had been leaking for years unnoticed. Nelson reinforced all water damaged support structures and replaced the damaged roof components with materials that were better than the original. I have confidence that the repair was done right, and appreciate the peace of mind provided by Matrix construction's lifetime warranty. I highly recommend Matrix Construction.
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