Meineke Car Care Center

Unclaimed
4.1
591 reviews

Location details

7525 Metcalf Ave, Overland Park, KS, USA
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Reviews from the web

Google 590 reviews
4.1
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ROMW 1 review
1.0

Reviews

David Clark
1w 3d
Terrible experience: I have a '21 Volvo that needed new brake pads. I have been a client of Meineke for over 10 years (no longer after this). When they took the brake assembly off, they stripped the caliper bracket. They tried to say it was because of rust but there was zero rust when he showed me later and when they tried to order the new part, they claimed no repair shop in town had it, so they needed it to be overnighted. I had to Uber back home and then back to the store the next day. When I picked up the vehicle the district manager took zero responsibility and said that there was nothing he could do.

Had I read the recent reviews of this store I would have noticed several that illustrate how they have incompetent technicians and obviously the management takes advantage of their customers. Since I noticed that this obviously a regular occurrence, I have also filed a formal complaint with the Kansas Attorney General, Kansas Department of Transportation, Better Business Bureau, and will obviously leave a negative review on every website I can so that hopefully the future consumer will read this and think twice before doing business with Meineke!

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Hours

  • Sunday Closed
  • Monday 7:30AM-6PM
  • Tuesday 7:30AM-6PM
  • Wednesday 7:30AM-6PM
  • Thursday 7:30AM-6PM
  • Friday 7:30AM-6PM
  • Saturday 7:30AM-6PM

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