Old Town Scottsdale Towing

They destroyed a family heirloom and refused to take responsibility.

I rarely write reviews, but this situation demands a public warning. Old Town Towing not only damaged my 1960 Dodge Pioneer—a cherished, irreplaceable family car—but then actively dodged accountability with a disturbing level of dishonesty and unprofessionalism.

This vehicle has been in my family since it rolled off the lot over 60 years ago. I flew it to Arizona for routine maintenance before a family trip, just like I’ve done many times before. On January 23rd, Old Town Towing was hired—specifically because they claimed to specialize in classic cars. That was a lie.
While towing the car, their driver failed to secure the door. It flew open, hit a pole, and caused extensive damage. Initially, the driver admitted fault: “We’ll take care of it.” That quickly changed once their insurance denied the claim. From then on, it became a calculated effort to pin the blame on me. Their excuse? I didn’t tell them how to close the door. If your company “specializes” in old cars, why would I need to train your driver on how to shut a door?
The deceit didn’t stop there. Old Town Towing passed the car to Scottsdale Premier Collision—a body shop they claimed was “trusted.” That trust, too, was a fabrication. The shop began unauthorized repairs without my permission, without a signed work order, and later claimed I gave “verbal approval,” which I absolutely did not. I visited the shop in person, and even they admitted they didn’t understand the extent of the damage until they took the door off—contradicting their entire justification for moving forward.
When I told them I wasn't paying and that Old Town Towing would be responsible, they ignored me, continued the repairs, and then tried to extort payment by threatening daily storage fees. They held my car hostage. Before they would even release it, I was forced to sign a document waiving any liability for the poor repair job. The car, which had 66,000 original miles and pristine bodywork, is no longer drivable.
The kicker? I still have no idea who actually performed the work. As of today, neither the towing company nor the body shop has disclosed the subcontractor who did the repairs.
Harrison Stone, the owner of Old Town Towing, was hostile, vulgar, and wildly unprofessional throughout the ordeal. He yelled at my mechanic, cursed at staff, and dismissed every good faith attempt I made to resolve this civilly. This entire experience has revealed a disturbing lack of integrity—not just from the towing company but from their obvious partnership with the body shop.
This wasn’t just a mistake. This was negligence followed by gaslighting, coercion, and cover-up. These people should not be trusted with your car, classic or otherwise. They killed mine—and they didn't care.