Raynor Realty

Wonderful company. Highly recommend!

DO NOT USE THIS COMPANY!! There is plenty of competition.
Awful!! as an owner, the RR staff rotates every 3-4 months (there must be a reason why, so get ready for a ton of inconsistencies). The last PM I had sold out to Raynor Realty in the Raleigh, NC area. The agreement on terms was a courtesy of the last PM and I was told after 1 year there will be renegotiations about how to proceed. 15 months later I got a nasty opinionated email from CJ that the fee was increasing 2.5% and just like low budget airlines there will be multiple fees for anything extra that used to be included in monthly fee. Opinionated referring to "I'm sure this will be a smooth process". Well guess what wasn't so smooth, the exit plan. This process started with CJ stating "I don't know how to do an exit". Followed by the scam of how they can use unethical tactics to hold me hostage and embezzle as much money as possible, just because I reported I did not like their business any longer and would like to go with a competitor.
Example of unethical I learned by looking at my bank statements that RR took it upon themselves to raise tenets rent and start charging tenets pet fees and other fees without informing me. When talking to the NC real estate commission about this they reported it would be a tough call cause I didn't have any evidence that I was not informed. But at least NCREC knows RR is shady now.
During the transition period lasting about 3 months, it was discovered that RR never returns calls to tenants or communicates valuable info between owner and tenant. Both sides are left in the dark about the other's desires on issues. For example, I learned from the new PMs that 1 tenant wanted to move out and RR had no idea, when I asked about there knowledge of this they wanted to avoid the answer and distract by interrogating me on how I found out.
This company is highly frustrating with their alleged 'business practices' and it is just easier to find a competitor that does a better job.
Final piece of advice for owners learned from this company: make sure your PM contract coincides with renters lease.