Total Life Counseling

Personal Experience with Craig Dalton, Owner of Total Life Counseling
As someone who keeps a list of counseling resources for families I support, I try to become familiar with providers before making referrals. When I realized Craig Dalton owned Total Life Counseling, I reflected on a past personal interaction that raised concerns for me regarding privacy and compassion.

While this experience happened some time ago, I’ve remained cautious about referring clients to Craig. This review is not a judgment of the counseling services offered, but a reflection of personal interactions that raised concerns about professional boundaries and respect for confidentiality and compassion.

At a church event where my husband and I were hosting a disability resources booth, Craig Dalton—whom I had never met before—approached me with his family, handed me his counseling business card, and said something like, “From everything that has happened, come see me.”

I was immediately embarrassed and confused. My husband and I had not previously spoken to him, nor had we had any personal interaction. This left me questioning how he knew anything about me or what had “happened.”

For context, at the time I was serving as a ward disability specialist and was often contacted by families across different wards seeking support and resources. I had brought these needs to the attention of previous stake leadership, but the experience was difficult and, at times, discouraging. To my understanding, Craig became aware of “everything that had happened” through third-party information.

Later, I briefly spoke with Craig and asked why he had given me his card in that way. His response was vague—he mentioned something about hearing I was good at advocacy or resources. I left the conversation still unsure why a counseling invitation was extended without any direct knowledge of me or prior conversation.

These interactions concerned me. Counselors are expected to maintain strong boundaries of respect and privacy—offering services uninvited, confronting someone publicly, or acting on secondhand information that may not be accurate can feel intrusive and unprofessional. Even in church leadership, it’s important to avoid sharing what others have disclosed—especially outside of a service role.